Becoming a CareOregon Advantage provider

CareOregon Advantage is contracted with more than 5,000 providers throughout Oregon. Learn about the benefits of becoming a provider — call 503-416-4100.

Verifying clinics' email addresses

CareOregon is confirming clinics' email addresses to ensure that we can contact you with system alerts and other critical information. Please send the email address(es) that you want CareOregon Advantage to use when contacting your clinic to careoregonalerts@careoregon.org. Be sure to identify each email with a name and job title.

Get in touch with CareOregon Advantage

Barrier Breakers (Provider Satisfaction Team)

• Email: providersatisfaction@careoregon.org

Send changes or updates to your clinic(s)

• Email: providerupdates@careoregon.org

Provider relations specialists

• Team assignment list
• Fax number: 503-416-1478 or 800-874-3916

Claims

• Send your emailed claims inquiries to claimshelp@careoregon.org. Note: All emails containing protected health information (PHI) must be sent in a secured manner. We are unable to respond to e-mail that are not sent securely.
• Phone numbers: 503-416-4100 or 800-224-4840. Press option 3 for provider.
• Send CareOregon Advantage and OHP electronic claims to the same payor ID (93975). Do not bill separately for each plan.
• Mail paper claims to:
  CareOregon
  Attn: Claims Dept
  PO Box 40328
  Portland, OR 97240

Need HELP with the Portal?

• Many helpful tutorials can be found here.
• The password reminder tool can be found here .
• For password resets or if you are locked out of the portal, call 877-814-9909.
• With general questions, call CareOregon Customer Service at 503-416-4100 or 800-224-4840 or email careoregonconnect@careoregon.org.
• Contact your provider relations specialist for training.

Medical Management Department

• Fax number: 503-416-3637 or 800-862-4831