Support

Provider support

As a CareOregon provider, you may have specific questions for us. Below, you'll find contact and procedural information for providers.

Becoming a CareOregon Advantage provider

CareOregon Advantage is contracted with more than 5,000 providers throughout Oregon. Learn about the benefits of becoming a provider — call 503-416-4100.


Verifying clinics' email addresses

CareOregon is confirming clinics' email addresses to ensure that we can contact you with system alerts and other critical information. Please send the email address(es) that you want CareOregon Advantage to use when contacting your clinic to careoregonalerts@careoregon.org. Be sure to identify each email with a name and job title.

Get in touch with CareOregon Advantage

Barrier Breakers (Provider Satisfaction Team)

Send changes or updates to your clinic(s)

Provider relations specialists

Claims

  • Send your emailed claims inquiries to claimshelp@careoregon.org. Note: All emails containing protected health information (PHI) must be sent in a secured manner. We are unable to respond to e-mail that are not sent securely.
  • Phone numbers: 503-416-4100 or 800-224-4840. Press option 3 for provider.
  • Send CareOregon Advantage and OHP electronic claims to the same payor ID (93975). Do not bill separately for each plan.
  • Mail paper claims to:
    CareOregon
    Attn: Claims Dept
    PO Box 40328
    Portland, OR 97240

Need HELP with the Portal?

Medical Management Department

  • Fax number: 503-416-3637 or 800-862-4831