Learn more: Providence members to join CareOregon in 2027.

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CareOregon Advantage CareCard

The CareOregon Advantage CareCard is a unique benefit that allows you to buy thousands of eligible items using a pre-loaded debit card. These are items you'd normally pay for out of your own pocket, such as cold and flu care, allergy medicine, pain relief and more. You can also get additional reward funds loaded onto your CareCard when you complete healthy activities, like an annual wellness visit or completing certain health screenings. And if you have a qualifying chronic health condition, you may also get even more funds.

How do I get my card? Once you become a member, we will send you a card in the mail with money pre-loaded on it. Every month or quarter (three months), more money will automatically be added to the same card. Any money left on your card at the end of each month/quarter will expire. Rewards for completing healthy activities do carry over from month to month, but expire on December 31.

How much money is on the card? 
For all members: In 2026, the amount is $15.50 per month ($186 per year). For 2027, the amount is $70 every quarter ($280 per year). You can use these funds to purchase eligible over-the-counter health items at participating locations.

For qualifying members:  If you have a qualifying chronic health condition, you can also get extra funds to spend on healthy foods through special supplemental benefits for the chronically ill (SSBCI).† In 2026, the amount is $50 per month ($600 per year). For 2027, the amount is $225 every quarter ($900 per year). To see a list of qualifying conditions, and for more information on this benefit, visit our SSBCI web page

How do I find a searchable list of eligible health items and healthy foods? Download the OTC Network App or visit mybenefitscenter.com. There you can search for items by product category, manufacturer and product name.

How do I check my card balance or transaction history? To check card balance and activity, call 833-684-8472 or TTY 711, download the OTC Network App, or visit mybenefitscenter.com

 

 

Video tutorials

If you need help getting around the mybenefitscenter.com website or using the OTC app on your phone, here are a few short videos with quick tips and explanations.

How to access and navigate My Benefits Center

How to shop in-store with your OTC Card

Mobile app features: scan to pay and scan products

Additional benefit information

If you have other questions about this benefit, including what types of items your CareCard covers and how to earn rewards, take a look at our CareCard Benefit flyer. Choose your language below.

 

You also can visit our Frequently Asked CareCard Questions webpage.

For general questions, call CareOregon Advantage Customer Service at 503-416-4279, toll-free at 888-712-3258 or TTY 711. Our hours are: October 1 through March 31, 8 a.m. to 8 p.m. daily; and April 1 through September 30, 8 a.m. to 8 p.m., Monday-Friday. You can also send us a secure message through our member portal.

†This benefit is part of a special benefit program called Special Supplemental Benefits for the Chronically Ill (SSBCI). Members with a confirmed diagnosis of diabetes mellitus, chronic heart failure, cardiovascular diseases, chronic lung diseases, neurological disorders, and other applicable conditions may be eligible for this benefit. Eligibility is not based solely on these conditions. All eligibility requirements must be present prior to this benefit being supplied. For more information, refer to the 2027 Evidence of Coverage (EOC) or call Customer Service.

Page last updated: October 1, 2026
CMS approved H5859_COAWEB_M_2027

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