Reimbursement for your drug costs

In certain circumstances, you may have to pay full price for your prescription drugs up front, out of your own pocket. If you use your plan benefits correctly and are requesting that CareOregon Advantage reimburse you for these costs, you can fill out a form and send it to us.

To request a reimbursement, download a Pharmacy Reimbursement form  or call us and ask for the form to be mailed to you. Call us at 503-416-4279, toll-free at 888-712-3258 or TTY 711. Our hours are: October 1 through March 31, 8 a.m. to 8 p.m. daily; and April 1 through September 30, 8 a.m. to 8 p.m., Monday-Friday. You can also send us a secure message in our member portal. You'll need to complete the form and mail it to the address shown on the form.