The CareOregon Advantage CareCard is a unique benefit that allows you to buy over 90,000 eligible items using a pre-loaded debit card. These are items you'd normally pay for out of your own pocket, such as cold and flu care, allergy medicine, pain relief, and grocery items like meat and produce. In 2025, you will also be able to use CareCard funds to pay household utility bills. You can also get additional reward funds loaded onto your CareCard when you complete healthy activities, like an annual wellness visit, completing certain screenings or by participating in a qualifying health program.
How do I get my card? Once you become a member, we will send you a card in the mail with money pre-loaded on it. At the beginning of each calendar quarter (January 1, April 1, July 1 and October 1), more money will automatically be added to the same card. Any money left on your card at the end of each quarter will expire. It does not carry over to the next quarter.
How much money is on the card? In 2024, the amount is $1,620 per year ($405 per quarter). In addition, your CareCard also comes with $1,500 per year for dental services that Medicare and Medicaid don’t cover or only partly cover, like crowns, root canals and dentures.
In 2025, the amount is $1,378 per year ($344.50 per quarter).
How do I check my card balance or transaction history? To check card balance and activity, call 833-684-8472 or TTY 711, download the OTC Network App, or visit mybenefitscenter.com
How do I find a searchable list of eligible health items and healthy foods? Download the OTC Network App or visit mybenefitscenter.com. There
you can search for items by product category, manufacturer and product name.
If you have other questions about this benefit, including what types of items your CareCard covers and how to earn rewards, take a look at our CareCard Benefit flier. Choose your language below.
You also can visit our Frequently Asked CareCard Questions webpage.
For general questions, call CareOregon Advantage Customer Service at 503-416-4279, toll-free at 888-712-3258 or TTY 711. Our hours are: October 1 through March 31, 8 a.m. to 8 p.m. daily; and April 1 through September 30, 8 a.m. to 8 p.m., Monday-Friday. You can also send us a secure message through our member portal.
Page last updated: October 15, 2024
Pending CMS approval H5859_COAWEB_M_2025
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